AN ASSESSMENT ON THE INFLUENCE OF MANAGEMENT COMMUNICATION PRACTICES ON STUDENTS’ UNREST IN PUBLIC SECONDARY SCHOOLS IN MERU COUNTY, KENYA
Abstract
The purpose of this research was to investigate the school management practices on
communication factors contributing to student unrest in public secondary schools in Meru
County, Kenya. The objectives focused on critical challenges facing principals and teachers in
communicating effectively within the school. The research was carried out using the mixed
method of research study in which the target population was 1,900 Principals, 1,900 Guidance
and Counselling Masters/Mistresses, 1,900 Discipline Masters, 1,900 student Presidents, 19,200
students and 1 County Education Officer. The results showed that although the basic
communication model of sender- message-receiver is straight forward, though communication
barriers popularly referred to as “noise”. Noise in a school may be related to poor listening skills,
poor language skills, a lack of trust and lack of follow-up/feedback on issues concerning
students. Others include technical problems, poor selection of medium and misrepresentation of
the message which may occur in the communication process.
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