Optimizing Ground Handling Operations to Enhance Service Efficiency at Airports - A Literature Review

  • Nasser Ali Rashid AlMataani Department of Management Studies, Middle East College, Muscat, Oman
  • Dr. Naim Ayadi Department of Management Studies, Middle East College, Muscat, Oman
DOI: https://doi.org/10.53555/bm.v11i1.6322
Keywords: Ground handling operations, airport efficiency, service optimization, digital transformation, sustainability, air transport logistics, turnaround time, ground support equipment(GSE)

Abstract

Ground handling operations are critical components of the air transport industry, influencing overall efficiency, safety, and customer satisfaction at airports. This literature review explores
current research and advancements in optimizing ground handling operations to enhance service efficiency. It synthesizes findings from diverse studies on process improvement, technological integration, workforce management, and sustainability. The review identifies key challenges and future directions, emphasizing the importance of a holistic and technology-driven approach to optimize these essential airport functions.

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Published
2025-06-12
How to Cite
Nasser Ali Rashid AlMataani, & Dr. Naim Ayadi. (2025). Optimizing Ground Handling Operations to Enhance Service Efficiency at Airports - A Literature Review. IJRDO - Journal of Business Management, 11(1), 56-60. https://doi.org/10.53555/bm.v11i1.6322
Issue
Vol. 11 No. 1 (2025): IJRDO-Journal of Business Management (ISSN: 2455-6661)
Section
Articles
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