Mathotaarachchi K, Sugathadasa H, Chandrasiri B, Dilrukshi K, Jayamaha TT, Lowe WA, Peiris T, Pushpakumara G. Impact of CRM strategies towards customer loyalty: Impact of CRM strategies towards customer loyalty; with special reference to the customers of private hospitals in Colombo. JBM [Internet]. 2021May10 [cited 2024Nov.17];7(4):75-2. Available from: http://cpanel.ijrdo.org/index.php/bm/article/view/4294